Wipro - Pune

Experience - 0 to 2

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

ITC Infotech India Ltd - Chennai

Experience - 0 to 1

Key Skills - SysAid (Ticketing Tool), SOPs (Standard Operating Procedures), ITIL (IT Service Management Framework), Ticketing Systems (General L1 Support Tools).,

Wipro - Pune

Experience - 0 to 4

Key Skills - customer service, it service desk, service desk, ti, mis, c++, housekeeping, spi, helpdesk, journalism, microcontroller, technical support, rtos, embedded systems, embedded c, microsoft windows, uart, desktop support, hospitality, i2c, arm.,

Wipro - Pune

Experience - 1 to 3

Key Skills - customer service, helpdesk, end user, service desk, it, user support, c++, sap, housekeeping, spi, journalism, microcontroller, rtos, embedded systems, embedded c, linux, uart, hospitality, i2c, hotel management, arm. ,